This unit applies to production managers and workplace supervisors in agricultural and production horticulture enterprises who implementing and monitoring quality assurance procedures.

ELEMENT

PERFORMANCE CRITERIA

1. Establish quality specifications for product

1.1. Market specifications are sourced.

1.2. Legislated requirements are identified.

2. Identify hazards and critical control points in the production of quality product

2.1. Critical control points impacting on quality are identified.

2.2. Degree of risk for each hazard is determined.

3. Assist in planning of quality assurance procedures

3.1. Procedures for each identified control point are developed to ensure optimum quality.

3.2. Hazards and risks are minimised through application of appropriate controls.

3.3. Processes to monitor the effectiveness of quality assurance procedures are developed.

4. Implement quality assurance procedure

4.1. Responsibilities for carrying out procedures are allocated to staff and contractors.

4.2. Instructions are prepared in accordance with the enterprise the quality assurance program.

4.3. Staff and contractors are given induction training on the quality assurance policy.

4.4. Staff and contractors are given in-service training relevant to their allocated procedures.

Required skills

identify hazards and critical control points in the production of quality product

assist in planning of quality assurance procedures

provide induction and in-service staff training

implement quality assurance procedures

use literacy skills to read, interpret and follow organisational policies and procedures, develop sequenced written instructions, record accurately and legibly information collected and select and apply procedures to a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation including questioning, active listening, asking for clarification, negotiating solutions and responding to a range of views

use numeracy skills to estimate, calculate and record routine and more complex workplace measures and data

use interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

market requirements for product

definition of quality

quality specifications for product

enterprise and industry quality assurance systems

Hazard Analysis and Critical Control Points (HACCP) techniques

strategies for control of hazards to quality

work place training strategies

delegation and empowerment

contingency management.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

establish quality specifications for product

assist in planning of quality assurance procedures

implement, monitor and record quality assurance procedures

provide supervision and training of staff in quality processes.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

The range statement relates to the unit of competency as a whole.

System may include:

those relevant across agricultural sectors and products.

Unit sector

Work

This unit contains employability skills.